Tele Caller

Fun Provider wants to bring on a Tele Caller for its Royapuram, Chennai team. Salary is up to ₹12,000/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Location: Royapuram, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Fun Provider today.