Team Leader (Tl)

Funds24 Advisory Services Pvt Ltd is hiring a Team Leader (Tl) in Sector 4 - Noida, Delhi. There are 2 open positions. The pay goes up to ₹4,50,000/month.

Employer’s description

Personal Loan / Od Process ...Team Leader With Team . More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi

Day-to-day work

As a Team Leader (Tl), your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹20,000 – ₹4,50,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi
• Someone customer-first and patient

Quick facts

• Job location: Sector 4 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Funds24 Advisory Services Pvt Ltd.