Telecaller

Looking for a Telecaller role in Gaya? Furnique Decor- Furniture Factory is hiring now. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹15,000 per month.

What you will do

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with CRM tools, Complaint handling, Hindi and English, Active listening
• Basic English
• Freshers can apply
• A patient, polite attitude

Job details

• Location: Gaya, Bihar
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Furnique Decor- Furniture Factory.