Customer Care Associate

Looking for a Customer Care Associate role in City Center, Durgapur? Fusion Cx Limited is hiring now. The team is filling 30 vacancies. You can earn up to ₹13,000/month. No experience? You can still apply.

In the employer’s words

Customer Care Executive. Languages : English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A patient, calm under pressure attitude

Salary

You will be paid ₹11,000 – ₹13,000 per month.

Job details

• Work location: City Center, Durgapur, West Bengal
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fusion Cx Limited today.