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Customer Care Officer

Fusion Cx Limited· Posted 12 days ago

Location
City Center, Durgapur, West Bengal
Salary
₹11,500 – ₹12,500/month
Experience
Fresher
Openings
30
Education
12th Pass
Timings
9:30 AM - 6:30 PM | Monday to Saturday
Apply by
11 Dec 2026

Join Fusion Cx Limited as a Customer Care Officer in City Center, Durgapur. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹12,500/month.

Note from the employer

Hindi Voice Process. Languages : English, Hindi

What the job involves

  • Handle inbound and outbound customer calls, chats or emails
  • Identify upsell opportunities where relevant
  • Follow call scripts and update customers on ticket status
  • Resolve queries and complaints with patience and accuracy

Requirements

  • Ideal for freshers starting their career
  • Education: 12th Pass
  • Comfortable with English, Hindi
  • Basic English
  • Freshers can apply
  • Languages: English, Hindi
  • You are polite and calm under pressure

Pay and perks

You will be paid ₹11,500 – ₹12,500 per month.

Job at a glance

  • Location: City Center, Durgapur, West Bengal
  • Shift: 9:30 AM - 6:30 PM | Monday to Saturday
  • Work mode: On-site
  • Job type: Full time
  • Interview: 11:00 AM - 4:00 PM | Monday to Saturday
  • Openings: 30

Click Apply to send your profile to Fusion Cx Limited. It takes less than a minute.

Skills

EnglishHindi