Medical Officer

Fusion Cx Limited is looking for a Medical Officer to join its team in Matigara, Siliguri. The team is filling 30 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Medical Caoch - Outbound Call But No Sales. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Verbal communication and Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Location: Matigara, Siliguri, West Bengal
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fusion Cx Limited.