Telecaller

Future First Education is hiring a Telecaller in Kavali, Nellore. The pay goes up to ₹13,000/month. The team is filling 10 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Telugu, English
• Someone customer-first and patient

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

Job at a glance

• Location: Kavali, Nellore, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Future First Education reviews applications regularly.