Senior Telecaller

A new Senior Telecaller role is open at Future Guider, B. B. D. Bag Dalhousie Square, Kolkata. The pay goes up to ₹45,000/month.

Note from the employer

Academic Counselor/ Team Leader. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Bengali

Your responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹15,000 – ₹45,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Bengali, English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Bengali
• Someone customer-first and calm under pressure

Job details

• Work location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Work type: Office-based
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday

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