Senior Telecalling Officer

Start your next role as a Senior Telecalling Officer with Future Idea Zone) in Laxmisagar, Bhubaneswar. The team is filling 30 vacancies. You can earn up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

*Hiring Candidate For Delivery Boy / Picker Packer/ Warehouse.....In Swiggy, Blinkit, Zepto, Flipkart, Zomato Etc .....By Calling Training Will Be Provided......*. Languages : Hindi

Candidate profile

• Freshers are welcome to apply
• Below 10th or equivalent
• Comfortable with Hindi
• Female Only
• No English required
• Freshers can apply
• Languages: Hindi

Salary and benefits

You will be paid ₹8,000 – ₹15,000 per month.

What you will do

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Position details

• Location: Laxmisagar, Bhubaneswar, Odisha
• Employment type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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