Telecaller

Looking for a Telecaller role in Malappuram? Future spot educational consultancy is hiring now. You can earn up to ₹8,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Typing speed, CRM tools, Verbal communication, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

What you will do

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹8,000 per month, based on skills and experience.

Job details

• Job location: Malappuram, Kerala
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Future spot educational consultancy.