International Voice Process Agent

Fvs Ondemand Pvt. Ltd wants to bring on an International Voice Process Agent for its Sector 63 - Noida, Delhi team. There are 25 open positions. Freshers can apply. Salary is up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International | Languages : English

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: English, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Vacancies: 25
• Interview timings: 9:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Timings: 6:00 AM - 3:30 PM | Monday to Saturday

Click Apply to send your profile to Fvs Ondemand Pvt. Ltd. It takes less than a minute.