Telecaller

Looking for a Telecaller role in Edachira, Kochi? Fx Wellness& Sports is hiring now. There are 4 open positions. You can earn up to ₹15,000/month.

Employer’s description

"Handle Inquiries & Follow-Upsconvert Leads To Trials/Membershipsmaintain Call Reports & Crmcustomer Feedback & Reminders". 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Malayalam

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Malayalam and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Malayalam
• Someone patient and customer-first

Position details

• Work location: Edachira, Kochi, Kerala
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 4
• Employment type: Full time

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