Bpo Executive

Fynox Services has an opening for a Bpo Executive based in Powai, Mumbai. Great for first-time job seekers. The team is filling 25 vacancies. You can earn up to ₹21,000/month.

Note from the employer

Handle Inbound & Outbound Customer Calls Resolve Customer Queries Professionally Explain Banking Products/Services To Customers. Languages : Gujarati, Marathi, Hindi, English

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Marathi
• No English required
• Freshers can apply
• Languages: Gujarati, Marathi, Hindi, English
• A polite, patient attitude

Salary and benefits

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Job at a glance

• Work location: Powai, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Fynox Services.