Bpo Executive

Looking for a Bpo Executive role in Powai, Mumbai? Fynox Services is hiring now. There are 25 open positions. You can earn up to ₹22,000/month. No experience? You can still apply.

Employer’s description

Handle Inbound And Outbound Calls For Icici Credit Card And Loan Customers. Assist With Queries, Verification, And Provide Support. Maintain Accurate Records Of Customer Interactions In The System While Ensuring Quality Service And Timely Resolution. Type : Outbound | Languages : Hindi, English

What you will do

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English

Salary

You will be paid ₹15,000 – ₹22,000 per month.

Job at a glance

• Work location: Powai, Mumbai, Maharashtra
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 25
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

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