Field Collection Executive

A new Field Collection Executive role is open at G&H Consultancy Services Pvt. Ltd., Vikas Puri, Delhi. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹15,500 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Typing speed and Hindi and English
• Male Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Quick facts

• Location: Vikas Puri, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

Apply today and take the next step in your career with G&H Consultancy Services Pvt. Ltd..