Telecaller

A new Telecaller role is open at G D Goenka Healthcare Private limited, Connaught Place, Delhi. Salary is up to ₹25,000/month.

In the employer’s words

Develop A Deep Understanding Of Our Educational Course And Communicate Their Benefits To Students Over Telephone Calls. Address The Students Inquiries, And Guide Them Through The Admission Process. Ensure Accurate And Organized Record-Keeping Of Students Information, Course Details. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, customer-first attitude

Job at a glance

• Work location: Connaught Place, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by G D Goenka Healthcare Private limited.