Collection Team Leader/Collection M...

G.D.M Management Services is hiring a Collection Team Leader/Collection M... in Sector 12, Sonipat. You can earn up to ₹45,000/month. 10 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, Hindi and English, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹25,000 – ₹45,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 12, Sonipat, Haryana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by G.D.M Management Services.