Telecaller

Join G Shireesha as a Telecaller in Saroor Nagar, Hyderabad. No experience? You can still apply. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are patient and polite

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Saroor Nagar, Hyderabad, Telangana
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with G Shireesha.