Telecaller

A new Telecaller role is open at G2R Global Solutions, Little Mount, Chennai. 30 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services Job Locaion Location Guindy Mounth Perun Gudi Kara Pakkam Littel Mounth. Type : Outbound, Inbound, Sales | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and polite

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹14,000 – ₹30,000 per month.

Job at a glance

• Job location: Little Mount, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to sunday weekly one off
• Openings: 30

Ready to start? Upload your resume and apply to G2R Global Solutions today.