Voice Process Associate

G2R Global Solutions has an opening for a Voice Process Associate based in Little Mount, Chennai. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

We Are Hiring Voice And Semi Voice Processgood English With Any Regional Languageexperience And Fresher Candidates Neededsalary:Fresher: 13K To 15Kexperience: 16K To 18K (Tamil)17K To 35K For Other Languagesshift Details:- Rotational Shifts Or Day Shifts And Fixed Off Or Rotational Week Off. Type : Outbound, Domestic, Sales, International, Inbound | Marketing | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, International, Kannada
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, International, Inbound
• Marketing
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Location: Little Mount, Chennai, Tamil Nadu
• Work type: On-site
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by G2R Global Solutions.