Telecalling Team Leader - Hindi

Gabo Enterprises Private Limited wants to bring on a Telecalling Team Leader - Hindi for its Pallavaram, Chennai team. Salary is up to ₹26,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi

What you get

You will be paid ₹20,000 – ₹26,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Job details

• Location: Pallavaram, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Gabo Enterprises Private Limited.