Telecaller

Join Galava Properties as a Telecaller in Bala Nagar, Hyderabad. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Bala Nagar, Hyderabad, Telangana
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Galava Properties.