Senior Telecaller

Galaxe Finserve wants to bring on a Senior Telecaller for its Janakpuri, Delhi team. There are 15 open positions. The pay goes up to ₹25,000/month.

Employer’s description

Fixed Salary. No Target Pressure. Type : Domestic, Outbound

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• A polite, patient attitude

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Work location: Janakpuri, Delhi, Delhi
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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