Telecaller

Galaxy Communication is hiring a Telecaller in Balaji Nagar, Pune. There are 12 open positions. The pay goes up to ₹12,000/month.

Employer’s description

We Are Looking For A Motivated And Confident Telecaller To Join Our Team. The Candidate Will Be Responsible For Making Outbound Calls, Handling Customer Inquiries, And Providing Information About Products/Services. The Role Requires Good Communication Skills And A Positive Attitude. Type : Sales, Outbound | Languages : Hindi, Marathi, English

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Hindi, Marathi, English
• A patient, polite attitude

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹9,000 – ₹12,000 per month, based on skills and experience.

Quick facts

• Work location: Balaji Nagar, Pune, Maharashtra
• Employment type: Full time
• Working hours: 10:15 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 12
• Work mode: Office-based

Apply today and take the next step in your career with Galaxy Communication.