Telecaller

Galaxy Health Insurance has an opening for a Telecaller based in Nandanam, Chennai. The team is filling 5 vacancies. You can earn up to ₹20,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, Telugu, Kannada, Hindi, English

Salary

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada, Hindi, English
• You are customer-first and calm under pressure

Job at a glance

• Work location: Nandanam, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Galaxy Health Insurance. It takes less than a minute.