Telecaller

A new Telecaller role is open at Ganesh Logistics, New Thippasandra, Bengaluru. Salary is up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹14,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and Hindi and English
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Quick facts

• Job location: New Thippasandra, Bengaluru, Karnataka
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ganesh Logistics.