Telecaller

Ganesha Intelliware has an opening for a Telecaller based in Mungeli, Bilaspur. No experience? You can still apply. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, CRM tools, Active listening
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Job location: Mungeli, Bilaspur, Chhattisgarh
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Ganesha Intelliware today.