Telecaller

Join Ganpat University as a Telecaller in Satya Nagar, Bhubaneswar. The pay goes up to ₹11,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• No English required
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Quick facts

• Work location: Satya Nagar, Bhubaneswar, Odisha
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ganpat University today.