Telecaller

Ganpati Insurance & Associates is hiring a Telecaller in Dwarka Mor, Delhi. Salary is up to ₹23,000/month. There are 29 open positions.

Employer’s description

Maintaining Accurate, Confidential Records Of Customer Data And Policy Documents. Providing Correct And Complete Information To The Insurer To Avoid Misrepresentation. Educating Clients On Terms, Premiums, And Coverage Limits, As Well As Managing The Renewal Process. Type : Domestic, Outbound, Inbound, Sales

Pay and perks

Salary: ₹11,000 – ₹23,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• You are polite and calm under pressure

What the job involves

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Dwarka Mor, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 29

If this job suits you, apply now — shortlisted candidates will be contacted by Ganpati Insurance & Associates.