Dispatch And Logistics Supervisor

Garg Marble And Tiles is looking for a Dispatch And Logistics Supervisor to join its team in Nangla Gujran - Faridabad, Delhi. Salary is up to ₹25,000/month.

Employer’s description

To Ensure The Right Material Reaches The Right Customer At The Right Time, While Keeping Labour, Vehicles, And Godowns Organized. More Than 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Typing speed and Hindi and English
• Basic English
• More Than 2 Years Experience Compulsory.

Day-to-day work

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

Job details

• Location: Nangla Gujran - Faridabad, Delhi, Delhi
• Openings: 1
• Timings: 09:00 am - 7:00pm | Monday to Sunday
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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