Telecaller

Looking for a Telecaller role in Amaravathi, Guntur? Garuda Vega International Courier is hiring now. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Active listening, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply

Salary and benefits

You will be paid ₹13,000 – ₹15,000 per month.

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.

Job details

• Job location: Amaravathi, Guntur, Andhra Pradesh
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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