Receptionist Cum Telecaller

Gastro Liver Endoscopy Clinic is looking for a Receptionist Cum Telecaller to join its team in Greater Kailash - 1, Delhi. Salary is up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

What you will do

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English

Quick facts

• Job location: Greater Kailash - 1, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gastro Liver Endoscopy Clinic reviews applications regularly.