Visa Counsellor

Start your next role as a Visa Counsellor with Gateway Journey Visa in Sector-17, Chandigarh. You can earn up to ₹35,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹12,000 – ₹35,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: CRM tools, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Job at a glance

• Job location: Sector-17, Chandigarh, Chandigarh
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Gateway Journey Visa.