Telecaller

Looking for a Telecaller role in Saheed Nagar, Bhubaneswar? Gati Packers And Movers Bhubaneswar is hiring now. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Typing speed, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

Position details

• Job location: Saheed Nagar, Bhubaneswar, Odisha
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Gati Packers And Movers Bhubaneswar.