Tele Caller

Gati Packers And Movers wants to bring on a Tele Caller for its Sector 47 - Gurgaon, Delhi team. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound | Languages : English, Hindi

What the job involves

As a Tele Caller, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Hindi
• A customer-first, patient attitude

Quick facts

• Job location: Sector 47 - Gurgaon, Delhi, Delhi
• Vacancies: 10
• Employment type: Full time
• Shift: 9:30 AM - 5:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Gati Packers And Movers reviews applications regularly.