Customer Relationship Executive (Cr...

A new Customer Relationship Executive (Cr... role is open at Gauneeti Organics Pvt Ltd, Bopal, Ahmedabad. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Inbound Sales & Customer Engagement, Cross-Selling, Retention & Referrals, Customer Support & Issue Resolution, Order & Account Management, Exhibitions & Events, Customer Feedback & Process Improvement. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Hindi, English
• You are polite and customer-first

Position details

• Location: Bopal, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Gauneeti Organics Pvt Ltd.