Tele Caller

Gauranga Managements is looking for a Tele Caller to join its team in Janakpuri, Delhi. The pay goes up to ₹28,500/month. No experience? You can still apply. The team is filling 15 vacancies.

Employer’s description

A Collection Telecaller Is Responsible For Contacting Customers Regarding Pending Loan Or Emi Payments, Reminding Them About Dues, And Updating Payment Details In The System. The Role Requires Good Communication Skills, Customer Handling, And Follow-Up Abilities. Type : Domestic, Outbound | Languages : Punjabi, Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Punjabi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Punjabi, Hindi, English

What you get

Salary: ₹14,600 – ₹28,500 per month, based on skills and experience.

Position details

• Location: Janakpuri, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Gauranga Managements.