Telecaller

Gayithri (Sri Sai Enterprises) wants to bring on a Telecaller for its Jakkur, Bengaluru team. There are 2 open positions. Salary is up to ₹18,000/month.

Employer’s description

Need To Call The Clients And Fix The Appointment And Handle Back Office Work Also. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹16,000 – ₹18,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Hindi and English, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Jakkur, Bengaluru, Karnataka
• Employment type: Full time
• Work type: On-site
• Openings: 2
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gayithri (Sri Sai Enterprises) reviews applications regularly.