Telecaller

Gbg Gaj By Gaj Colonizers has an opening for a Telecaller based in Marudhar Nagar, Jaipur. You can earn up to ₹40,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹15,000 – ₹40,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Typing speed, Verbal communication, Complaint handling and Active listening
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Position details

• Work location: Marudhar Nagar, Jaipur, Rajasthan
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Gbg Gaj By Gaj Colonizers reviews applications regularly.