Telecaller

Join GEM Group as a Telecaller in S R Nagar, Hyderabad. Salary is up to ₹14,000/month. The team is filling 2 vacancies. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹14,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Comfortable with CRM tools, Hindi and English, Verbal communication, Typing speed
• Female Only
• No English required
• Freshers can apply
• You are polite and patient

Quick facts

• Job location: S R Nagar, Hyderabad, Telangana
• Openings: 2
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to GEM Group. It takes less than a minute.