Document Collection

Generation next bpo wants to bring on a Document Collection for its Model Gram, Ludhiana team. Freshers can apply. The pay goes up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Complaint handling, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Job location: Model Gram, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Generation next bpo today.