Team Manager Loan Process Salary- 2...

Start your next role as a Team Manager Loan Process Salary- 2... with Generation Next Technologies And Services Limited in Moti Nagar, Delhi. Salary is up to ₹55,000/month. There are 11 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹25,500 – ₹55,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, CRM tools, Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Job at a glance

• Work location: Moti Nagar, Delhi, Delhi
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 11
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Generation Next Technologies And Services Limited reviews applications regularly.