Telecaller

Looking for a Telecaller role in Marripalem, Visakhapatnam? Generation Yuvva Old Age Home is hiring now. The pay goes up to ₹12,000/month. There are 4 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Telugu

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Telugu
• A polite, customer-first attitude

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Marripalem, Visakhapatnam, Andhra Pradesh
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4

Interested? Apply now on BetterJobs with your resume — Generation Yuvva Old Age Home reviews applications regularly.