Dra Field Executive

Gennex Marketing Solutions Pvt Ltd is looking for a Dra Field Executive to join its team in Mangalwar Peth, Pune. The pay goes up to ₹30,000/month. The team is filling 10 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Salary

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job details

• Work location: Mangalwar Peth, Pune, Maharashtra
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Gennex Marketing Solutions Pvt Ltd.