Field Collection Executive

Looking for a Field Collection Executive role in Mangalwar Peth, Pune? Gennex Marketing Solutions Pvt Ltd is hiring now. The pay goes up to ₹22,000/month. The team is filling 14 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

What the job involves

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• Below 10th or equivalent
• Good knowledge of CRM tools, Typing speed, Complaint handling and Verbal communication
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and patient

Job at a glance

• Work location: Mangalwar Peth, Pune, Maharashtra
• Openings: 14
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gennex Marketing Solutions Pvt Ltd today.