Verification Executive

Join Gennex Marketing Solutions Pvt Ltd as a Verification Executive in Dwarka, Nashik. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, Hindi and English and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Job location: Dwarka, Nashik, Maharashtra
• Job type: Full time
• Vacancies: 10
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Gennex Marketing Solutions Pvt Ltd.