Telecaller

Get away Overseas wants to bring on a Telecaller for its Sabarmati, Ahmedabad team. No experience? You can still apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: CRM tools, Typing speed, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Sabarmati, Ahmedabad, Gujarat
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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