International Voice Process Agent

Get jobs india wants to bring on an International Voice Process Agent for its Malad, Mumbai team. Salary is up to ₹45,000/month. 30 candidates will be hired for this role.

In the employer’s words

Candidates Should Be Fine With Nights And Rotational Shifts And Require Good Communication Skills And Must Be Comfortable With Joining Immediately. Type : Inbound, International, Sales

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Inbound, International and Sales
• Good English
• Freshers can apply
• Type: Inbound, International, Sales
• Someone polite and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹18,000 – ₹45,000 per month.

Position details

• Job location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30

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