Floor Manager

GGC's PRACTICAL TRAINING ACADEMY PRIVATE LIMITED (GGC's PRACTICAL TRAINING ACADEMY PVT LTD) wants to bring on a Floor Manager for its Kamptee Road, Nagpur team. 5 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

We Are Seeking An Experienced And Dynamic Floor Manager To Oversee Showroom Operations, Manage The Sales Team, Ensure Exceptional Customer Experience, And Drive Sales Performance. The Ideal Candidate Should Have Strong Leadership Skills And Experience In The Automobile Industry. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Location: Kamptee Road, Nagpur, Maharashtra
• Openings: 5
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by GGC's PRACTICAL TRAINING ACADEMY PRIVATE LIMITED (GGC's PRACTICAL TRAINING ACADEMY PVT LTD).