Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Ghanpriya Energy Solution Pvt. Ltd. in Kaushambi - Ghaziabad, Delhi. Salary is up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

Lead And Manage The Sales Team To Achieve Monthly Targets.Generate New Leads And Convert Them Into Sales.Assign Leads And Daily Tasks To Team Members.Monitor Team Performance, Follow-Ups, Calls, And Customer Visits.Guide And Motivate The Sales Team To Improve Performance.Handle Important Customers And Support The Team In Closing Deals. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are patient and polite

Job at a glance

• Work location: Kaushambi - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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